Whistleblower Line
Legal

Privacy, terms, and accessibility.

The short version of how we handle information, the rules for using our service, and our promise on accessibility.

Privacy Policy

Last updated: November 9, 2026

Whistleblower LLC (“we,” “us”) operates Whistleblower Line, a platform that allows people to report workplace concerns, sometimes anonymously. This policy describes what we collect, how we use it, and how we protect it. It applies to reporters, client companies, and website visitors.

We do not sell personal information.

1. Reporters

You do not have to give your name. We design the service so the client company cannot identify you through us from system data if you choose to remain anonymous. Details you include in a report (dates, locations, or facts known to only a few people) may allow someone to guess your identity. Share only what is necessary.

What we collect:

  • Information you choose to provide (report details, attachments, follow-up answers)
  • A case ID and PIN we generate so you can check status
  • Name and contact details only if you choose to provide them
  • Technical data associated with the channel used (caller ID for phone reports; IP address and device data for web reports)
  • Call recordings (all calls are recorded, encrypted, and retained for 12 months). Every caller hears a notice at the start of the call that it is being recorded. A recording includes your voice; if you prefer, you can report through the web form on plans that include it.

We do not pass caller ID, phone number, IP address, or device details to the client company.

2. Client companies

We collect business contact information, billing details, report-routing preferences, and the names and emails of authorized users. Payments are processed by our payment processor; we do not store full card numbers. For report data, we act as a service provider and process that data only on the client company’s instructions.

3. Website visitors

We collect basic usage data (pages visited, browser type) to operate and improve the site. We do not sell personal information.

4. How we use information

  • To receive, route, and manage reports
  • To enable secure messaging between reporters and investigators without revealing identity
  • To provide, bill for, secure, and improve the service
  • To meet legal obligations

5. Who can see a report

Only the individuals the client company designates in its routing rules. Anyone named in a report is blocked from access. Our staff access reports only as needed to provide the service. We may disclose information if required by law (for example, a valid court order).

6. Storage and security

Data is stored in AWS in the United States. Reports are encrypted in transit and at rest. We maintain commercially reasonable administrative, technical, and physical safeguards consistent with industry standards. Access and changes are logged.

7. Retention

Client companies may set retention periods for closed cases. If they do not, closed cases are retained for 12 months. After a client agreement ends, we retain data for 3 months to allow export, then delete it. Call recordings are retained for 12 months.

8. Data-breach notification

If we become aware of unauthorized access to client report data and confirm the incident, we will notify the affected client within 24 hours of confirmation.

9. Your rights

Depending on where you live, you may have rights to access, correct, or delete personal information. Anonymous reporters can manage their report using the case ID and PIN. California residents may have additional rights under the CCPA/CPRA to know, delete, correct, and opt out of the sale or sharing of personal information. To make a request, email privacy@whistleblowerline.com.

10. Government reporting

Nothing in this policy or our service prevents anyone from reporting directly to a government agency.

11. Emergencies

This service is not for emergencies. If someone is in immediate danger, call 911.

12. Children

The service is not directed at children under 13, and we do not knowingly collect their information.

13. Changes and contact

We will update the date above if we change this policy and will notify client companies of significant changes. Questions: privacy@whistleblowerline.com or Whistleblower LLC (email and phone only).

Terms of Service

Last updated: November 9, 2026

These terms are an agreement between Whistleblower LLC (“we,” “us”) and the company that purchases our service (“Client,” “you”). By signing up, clicking “I agree,” or using the service, you accept these terms. The person accepting confirms they have authority to bind the Client.

This service is not an emergency hotline. If someone is in immediate danger, call 911.

1. The service

Whistleblower Line allows people to report concerns about your organization via web form (Direct + AI Intake and Full Suite plans) and by phone through AI intake, live specialists, or both (all plans, as stated on the Pricing page). We receive reports and deliver them to the people you designate. Specific inclusions are listed on the Pricing page and in your order.

2. Plans, terms, and payment

  • Agreement length: annual (12-month) or quarterly (3-month) prepaid plans only.
  • Payment: annual plans are prepaid for the full 12 months at annual rates. Quarterly plans are prepaid for each 3-month term at quarterly rates.
  • Usage: plans include the minutes and report volumes stated on the Pricing page. Overage rates apply after included amounts.
  • Taxes: prices exclude taxes, which are added where required.

3. Renewal and cancellation

The agreement renews for the same term unless either party gives written notice at least 30 days before the end of the current term. You may cancel at any time effective at the end of the current prepaid term. Prepaid fees are not refundable except where required by law.

4. Client responsibilities

  • No retaliation against anyone for making a good-faith report.
  • No attempt to identify an anonymous reporter through the service.
  • Policies will not prohibit reporting to a government agency.
  • You are solely responsible for reviewing, investigating, and acting on reports and for complying with all applicable laws, including whistleblower, anti-retaliation, SOX, and DOJ requirements.
  • Keep routing lists current, including backups when a recipient is named in a report.
  • Publicize the line to your workforce.

5. Our role and limits

We receive and route reports. We do not investigate, provide legal advice, determine whether any person qualifies for whistleblower protection, or decide outcomes. Submitting a report through the service does not establish, preserve, satisfy, extend, or toll any legal right, claim, remedy, filing requirement, limitations period, or deadline, and is not a substitute for reporting to a government agency. Use of the service does not by itself make you compliant with any law. You should review your program with your own counsel. We process report data as a service provider solely on your instructions.

6. Confidentiality and data

We protect reports and Client information as described in the Privacy Policy. You own your report data. You may export it at any time and for 3 months after the agreement ends, after which we delete it. If we become aware of unauthorized access to your report data and confirm the incident, we will notify you within 24 hours of confirmation.

7. Feedback

You grant us a perpetual, irrevocable, royalty-free license to use any suggestions or feedback you provide about the service for any lawful purpose, without obligation to you.

8. Availability

We aim to keep the service available 24/7. Maintenance and events outside our control may cause interruptions. We maintain commercially reasonable security measures consistent with industry standards.

9. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE FEES PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR FIVE THOUSAND DOLLARS ($5,000), WHICHEVER IS LESS. WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY.

11. Termination for breach

Either party may terminate if the other materially breaches and fails to cure within 30 days of written notice.

12. Governing law

These terms are governed by the laws of Wyoming, without regard to conflict-of-law principles. Disputes will be handled in the courts of Wyoming.

13. Changes

We may update these terms. For changes that materially affect your rights, we will provide at least 30 days’ notice. Changes apply from the next renewal.

14. Contact

legal@whistleblowerline.com or Whistleblower LLC (email and phone only).

Accessibility Statement

Last updated: November 9, 2026

We want Whistleblower Line to be usable by as many people as possible.

Our approach

We aim to make the website and reporting forms usable with screen readers and keyboards on phones and computers, and we use plain language and sufficient contrast.

Reporting channels

  • Web form (Direct + AI Intake and Full Suite plans)
  • Phone via AI intake, live specialist, or both (all plans)

Feedback

If you encounter a barrier, email accessibility@whistleblowerline.com or call 1-888-567-2551. We will respond and help you submit a report through another channel while we address the issue.